Tuesday 05 / August / 2025
Muscat: The Omani Hajj Mission for 1446 AH confirmed that the satisfaction rate with this year’s Hajj season, in terms of overall services provided in the Mina and Arafat camps, reached 96%, compared to 89% in the 1445 AH season.
This was announced during a press conference held by Ahmed Saleh Al Rashdi, Undersecretary of the Ministry of Endowments and Religious Affairs and head of the Hajj Mission for 1446 AH.
During the press conference, held at the ministry, he stated that the satisfaction rate among pilgrims regarding the performance of Hajj and Umrah companies in Makkah Al-Mukarramah and Al Madinah Al Munawwarah—covering awareness campaigns, guidance, logistical services, and catering—reached 98%. Meanwhile, satisfaction with security services stood at 100%, and healthcare services at 99% during the 1446 AH Hajj season.
He added that satisfaction with the electronic registration system for Omani pilgrims reached 99%, while satisfaction with entry and exit services through land and air ports was 97.6%.
He noted that 5,122 pilgrims traveled via the land route, while 8,878 used air travel, achieving a 100% fulfillment rate with a total of 14,000 pilgrims.
He also highlighted several key initiatives during the 1446 AH Hajj season, including the "Endowment for the House of Ribat" initiative, which benefited over 150 pilgrims with a total amount exceeding RO 150,000. Additionally, the mobile cart initiative to assist elderly and disabled pilgrims in performing Tawaf and Sa’i served 450 pilgrims.
