Avicen, Oman’s most trusted and leading healthcare brand, has announced the grand launch of the country’s first-ever Wellness e-commerce app. The launch was held on October 19, 2025, by H.E Hilal Alsarmi, CEO, Athar Health Endowment Foundation, in the presence of Ibrahim Ahmed Mohammed Ali Al Ghafri, Chairman, Avicen Group and the senior management, staff and well-wishers.
Recognized as the second-largest retail pharmacy chain in the country, Avicen has marked a historic step in redefining healthcare accessibility and convenience across the Sultanate with the launch of this new wellness app.
The Avicen app helps customers experience a fast and reliable way to shop for their wellness, right at their fingertips. Through this app, customers gain access to safe, verified, ethically operated services. The app offers customers easy access to skincare, baby care, personal care, women care, nutritional drink and supplements, OTC products, as well as vitamins and daily essentials, all delivered right at their doorstep.
On this occasion, Hilal Alsarmi extended his congratulations to the team at Avicen for their proactive and customer focused approach in developing the app and its remarkable user experience and hoped that this will mark the beginning of a new era in blending convenience with affordability.
Speaking at the launch Nissar Edathum chalil, Managing Director, Avicen Group stated, “Our goal is to be our customers’ trusted partner at every stage of their healthcare journey. This is a proud moment for us as we have launched the first-ever Wellness e-commerce app in the Sultanate. Through this initiative, we hope to not only support consumers in their wellness needs but also promote a culture of preventive health and well-being. We have a team of experienced pharmacists who are always available to provide expert guidance on medication safety and health management.”
“We have a very strong quality assurance system in place to foster a culture of safety across all our pharmacies. The entire process of sourcing, importing, and distributing medicines is conducted under strict supervision of regulatory authorities, ensuring that only high-quality healthcare products reach the market safely, efficiently, and in full compliance with both international standards and Oman’s regulatory requirements. With more than 3500 products and 40+ product categories, we ensure timely and reliable delivery of high-quality medicines and healthcare products through our robust distribution network,” he added.
The new easy-to-use app, which will be available for download from the Apple App and Google Play stores (iOS & Android) and website (shopify), possesses key features that include on-demand delivery of products, Live order update and secure payments (Online and COD), as well as fast delivery from selected Avicen pharmacies within 20 km radius of the location.
Forging ahead with a focus on envisioning wellness through quality products, services, innovation and technology, Avicen is dedicated to empowering individuals to lead healthier lives by delivering accessible and personalized services.