Monday 27 / July / 2026
Muscat: Oman Housing Bank on Monday inaugurated its first-ever Digital Waiting List Platform for housing finance during the opening of the Real Estate Exhibition. The exhibition is held as part of the Khareef Salalah (monsoon) 2026 activities.
The inauguration ceremony was held under the auspices of HH Sayyid Marwan Turki Al Said, Governor of Dhofar.
The launch marks a significant milestone in the Bank's efforts to modernise housing finance services by allowing citizens to begin their financing journey entirely online without the need to visit a branch during the initial application stages.
At the inauguration, the Bank also announced the acceleration of the housing finance waiting list, confirming that the Bank has now progressed to processing applications submitted during April and May 2026.
A total of 1,252 applications, with a combined financing value exceeding OMR63 million, are now being processed across the Bank's branches, reflecting Oman Housing Bank's continued commitment to reducing waiting times and delivering financing to eligible citizens more quickly.
The Digital Waiting List enables citizens to create an account electronically, complete their personal, employment and housing information, select their financing preferences, upload all required documents digitally and receive real-time updates throughout every stage of the application process until their financing appointment is scheduled. Launched under the Bank's "Reserve Your Turn" campaign, the platform represents a major enhancement to customer experience by eliminating unnecessary branch visits, increasing transparency and making the housing finance journey faster, simpler and more convenient.
Commenting on the launch, Moosa Masoud Al Jadidi, Chief Executive Officer of Oman Housing Bank, said the Digital Waiting List is another milestone in the Bank's comprehensive digital transformation strategy, supporting the objectives of Oman Vision 2040 to deliver smarter, more efficient public services.
Al Jadidi noted that, "The Digital Waiting List is transforming the way citizens access housing finance by redesigning the customer journey from the very first step. Instead of multiple visits to our branches, applicants can now begin the process digitally from wherever they are, saving valuable time and making the experience significantly more efficient."
He added that the platform is not only simplifying procedures but is also playing a direct role in accelerating waiting times, enabling the Bank to process applications faster while supporting national housing objectives and improving overall service delivery. "The progression of the waiting list to include April and May applications demonstrates the Bank's commitment to accelerating access to housing finance. We will continue investing in innovative digital solutions that improve customer experience, increase operational efficiency and ensure citizens receive the services they need faster than ever before."
The launch forms part of Oman Housing Bank's broader digital transformation programme, through which the Bank continues to introduce innovative services and smart digital channels that enhance accessibility, improve efficiency and reinforce its role as Oman’s leading housing finance institution.
