Get resident cards activated at Royal Oman Police civil service centres

Muscat: Citizens and residents can now activate their Resident or ID card at one of the Civil Status service centres of the Royal Oman Police (ROP) and benefit from electronic government services, said Colonel Ali bin Saif Al Marbu’i, director of Civil Status at ROP.
The system, called ‘Tam,’ is an electronic certification service provided by the National Digital Certification Centre at the Information Technology Authority.
Tam allows people to securely go through government procedures to protect personal information. Tam ratifies and encrypts documents electronically and makes documents accessible to the person himself.
Al Marbu’i said the system also counters misuse of personal information, like deception, counterfeiting and secretly copying someone else’s personal information.
“It will fully protect your personal documents and recognise your identity electronically, without having to travel to a service centre. It will save you time, effort and money,” he said.
He also said documents signed through the electronic system have the same legal status as physical signed documents, which makes it possible to settle government procedures anytime, anywhere, avoiding the need to travel to government offices.
Al Marbu’i said that ROP encourages people to benefit from electronic ratification without the need to head to government service centres.
“It will enable you to electronically sign any official document,” he stated. “In the end, it is just like signing a document as you were used to.” People can start using Tam either by activating their ID or Resident Card at one of the booths in the ROP Civil Status service centres, or by activating the SIM card of their mobile phone.
Al Marbu’i said the aim is to build an electronic verification infrastructure as part of a national strategy to support electronic services in Oman, which are beneficial for the Omani economy.
He added that it would become the main process for issuing and managing electronic documents in Oman. Tam is part of the efforts of the government to introduce e-government services to improve efficiency of the government and to make procedures easier for citizens, as well as residents.
More information on resident card activation is available at: https://omanportal.gov.om/tam/home.htm