Surveys to assess consumer confidence, satisfaction with government services

Muscat: The National Centre for Statistics and Information (NCSI) is conducting two surveys: The first deals with consumer confidence and the second measures beneficiaries’ satisfaction with government services.

The Consumer Confidence Survey, which began on 15 September 2025, will continue until 3 October 2025. It targets Omani citizens aged 18 years and above. Not less than 1,500 citizens from different governorates of the Sultanate of Oman are taking part in this survey, which maintains a balance between males and females.

The second survey, which measures beneficiaries’ satisfaction with government services, runs from 10 September 2025 to 30 November 2025. The survey, aimed to assess the level of satisfaction of individuals, private sector establishments and government departments, seeks to upgrade the standards of service quality in response to the needs and aspirations of society.